Updates and new features are regularly developed and released on Open Supply Hub, often based on feedback from users like you. Read what was included in the most recently released set of changes.
Here’s what you can expect from the most recent updates to Open Supply Hub:
Security Milestone: SOC 2 Certification
Open Supply Hub is now SOC 2 Type II certified, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy. This certification reflects our dedication to protecting your data and maintaining the trust you place in our platform.
Claims: Greater Control Over Facility Information
Update Facility Name and Address when Submitting a Claim
- When claiming a production location, claimants can now edit the company name and address in the claim form’s Business step. These values are prefilled from the location but can be updated if needed. A note explains that the submitted values will appear on the location page once the claim is approved and must match your verification document.
- An AI check warns the claimant about potential issues like implausible values, mismatches between address and country, or details that suggest multiple locations.
Update Facility Name and Address after Claim Approval
- Once a claim is approved, the clamant can continue to update facility’s name and address from My Account > My Facilities.
- Each time an update to facility’s name and address is submitted through a claim, these contributions are recorded in the location’s submission history. The claimant will be listed among the location’s contributors, giving then credit for the verified information you provide.
Smart Address Verification
- When a claimant updates the facility’s address, the address is automatically geocoded and the location pin moves to match your new address. If geocoding fails or seems imprecise, we’ll keep the pin in place and a data moderator will review it.
New features and updates like these are often built based on feedback from OS Hub users. If you have any questions about these updates or would like to make a suggestion for future improvements, please contact us.