Whether you’ve just heard of Open Supply Hub (OS Hub) or already started the process, we’re here to support you live. You’ll leave this session knowing exactly how to:

• Find and get your OS ID

• Add/update the name and address of your production location

• Claim and add additional information to your profile

Why do you need an OS ID and claim your production location(s)?

• Ensure accurate data: Your location may already be listed by a customer or a partner. Ensure that the information shared is correct.

• Meet the requirements: Many customers and industry platforms now request an OS ID to streamline how they manage supplier data. Claiming your profile ensures you’re prepared for onboarding, compliance, and future collaboration.

• Boost visibility and credibility: A claimed, up-to-date profile helps attract new business and builds trust with brands and partners.

• Showcase your capabilities: Add certifications, production details, MOQs, and more to make it easier for partners to understand what you offer.

🗓️ What to Expect During the Session

Duration: 30 mins + optional Q&A up to 60 mins
Format: Live Zoom session with screen sharing
Language: Bangla, English, Portuguese and Turkish

Session Structure

0–10 min – Introduction to Open Supply Hub + What does it mean to add and claim your production location
Get a quick overview of who we are, how facility profiles work, and why this matters.

10–20 min – Live Walkthrough
Watch a step-by-step demo of how to search for your production location and submit a claim.

20–30 min – FAQs & Clarifications
We’ll cover common questions like who can claim, what information is required, and share useful tips.

[Optional] 30–60 min – Live Q&A
Get help directly from our team! We’ll answer your question about adding and claiming your production location.

🎯 This Session Is For You If...

• You’re a facility representative looking to get listed or claim your profile on OS Hub

• You’ve tried to obtain an OS ID and /or claim your profile but got stuck

• You want to make sure your information is visible and accurate for global partners

📌 Register Below to Save Your Spot

We don’t have any new Office Hours scheduled at the moment, but we’re always planning more ways to support you. Want to be the first to hear when new sessions open up?

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🎥 Recordings from Past Sessions

We’ve wrapped up our recent Office Hours sessions — thank you to everyone who joined! If you missed a session or want to revisit the content, you can now access the full recordings here. These sessions walk through how to claim your facility and use the Single Location Contribution (SLC) feature effectively, available in Bangla, English, Portuguese, and Turkish.

Watch our most recent Office Hour recordings:

Located in Bangladesh, Brazil, India, Pakistan or Sri Lanka or Türkiye and looking for support?

Get translated resources:

Or email a Community Manager based in your region: