Sales Director
About Open Supply Hub
At Open Supply Hub, we are powering the transition to safe and sustainable supply chains through open data. With our users, we’ve already mapped hundreds of thousands of production locations around the world, showing where global production is happening and who is connected to each location. We make that data easy for anyone to work with, opening the door to new solutions, targeted investment, and more effective collaborations. We are proud to be used by some of the world’s best known brands, as well as human rights, labor and environmental groups, to spot opportunities, build collaborations, and drive investment and impact. And our vision is to go further and to map 40-million sites globally, transforming supply chain ecosystems for the 100+ million people working in them.
OS Hub, a US-based global nonprofit, is seeking a Sales Director to help contribute to the depth and growth of our impact. The ideal candidate is an experienced SaaS sales professional who excels in managing daily sales operations, owning the full sales cycle, cultivating relationships with existing and new customers, and is adept at communicating technical concepts to non-technical audiences. The Sales Director will establish the sales function, supported by a Customer Success Manager in the first year, and will hire and manage a sales team as growth continues.
Job Description
Reporting to the CEO, this individual will drive growth by developing innovative sales initiatives, building strong customer relationships, and achieving ambitious revenue targets. The role focuses on selling OS Hub’s premium products directly to customers. The Sales Director will also work closely with teams across the organization to:
Develop comprehensive sales strategies aligned with OS Hub’s goals and objectives. This includes identifying target markets, segments, and potential customers, as well as lead management, customer success, and determining sales tactics.
Monitor sales performance against targets and Key Performance Indicators (KPIs), analyzing sales data to identify trends, opportunities, and areas for improvement.
Provide leadership, guidance, and support to the wider sales team, including hiring and training team members as we grow, setting performance expectations, maintaining accountability, and fostering a positive and collaborative team culture.
The position is remote, but the employee must reside and be eligible to work in the United States. The employee must be able to interact regularly with team members and customers in Europe and around the globe. This is a full-time, salaried position.
Our Commitment
OS Hub is committed to creating an inclusive and representative environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Responsibilities
- Sales
Develop and execute OS Hub’s sales strategy for premium products, managing the complete sales cycle and working with the leadership team to close longer-range complex deals
Handle inbound lead generation, outbound prospecting, account management, and customer success
Collaborate with cross-functional teams to align offerings with client priorities and contribute to the product roadmap
Determine optimal sales channels and develop compelling sales collateral to articulate the benefits of OSHub’s products
- Relationship Building
Generate leads and identify potential customers for our API, embedded maps, and other products through various techniques and partnerships
Identify and pursue new business opportunities, leveraging existing and new industry relationships
Build and maintain strong relationships with customers, addressing needs and proposing tailored solutions
- Performance Analysis
Monitor and analyze sales performance metrics to assess and improve sales strategy
Review sales data, track KPIs, and measure progress towards sales targets
Conduct ongoing market research and competitive analysis to refine the sales approach
The Ideal Candidate
Bachelor's degree or equivalent experience
Minimum 8 years experience designing and implementing sales strategies and managing the sales function for a SaaS company
Motivated and willing to generate sales in a startup environment
Proven success in managing and closing complex sales deals, exceeding revenue targets, and ensuring customer success
Excellent interpersonal skills and ability to communicate effectively in English with a diverse range of global stakeholders
Ability to manage a high volume of relationships concurrently and track information in a CRM system
Proficient in Google Suite, Slack, and video conferencing apps
Experience in a start-up or small team in a fully remote environment
Open to a feedback-driven, mission-focused, and pro-fun global workplace culture
Benefits & Compensation
This full-time position offers a base salary range of $135,000 to $150,000 annually, commensurate on experience and location. Additionally, this role includes a defined sales incentive plan with monthly commissions.
Enormous opportunities for advancement and growth alongside the growth of the organization across geographies and sectors
Competitive salary and incentive pay structure, benchmarked against similar non-quota carrying roles
Flexible working patterns, encouraging team members to work effectively and efficiently with adaptable schedules
Remote-based role with opportunities to travel throughout the year
100% coverage of employee health and dental insurance premiums
Access to coworking space, if desired
Annual office supplies stipend
Annual professional development stipend
Unlimited vacation leave
Generous parental leave
Two week office closure in December (last two weeks)
Location
While this position is remote, due to the location of the team and responsibilities of the role, we ask that the employee be located in the United States. Preference will be given to candidates based in Boston, New York City, Philadelphia, or Washington, D.C.
Apply
To apply for this position, please submit an application via the link below. Questions may be directed to recruiting@opensupplyhub.org with the subject line: Sales Director Application.
Deadline: July 10, 2024
Evaluation Stages:
If you're interested in the opportunity and would like to learn more, please reach out to us at recruiting@opensupplyhub.org. We would be happy to connect you to a team member who can provide additional information about the role and our organization.
1st Interview: This is a 45-minute interview with OS Hub's CEO & Stakeholder Engagement Director. The first five minutes will be introductions, the following 25 minutes will focus on the candidate's past experiences and skill set, and the remaining time will be an opportunity for the candidate to ask and answer any questions about the opportunity and/or organization.
2nd Interview: This is a 45 minute interview with OS Hub's CTO & Business Development Director. The first ten minutes will be introductions and a brief overview of the role and team dynamics. The following 30 minutes will focus on the candidate's technical skills, problem-solving abilities, and past project experiences. The remaining time will be allocated for the candidate to ask questions about the team, projects, and company culture.
3rd Interview: This is a 45 minute interview with OS Hub's CEO & and two board members. The first five minutes will be introductions. The following 25 minutes will focus on the candidate's past experiences and skill set, emphasizing alignment with company goals and vision. The remaining time will be an opportunity for the candidate to ask and answer any questions about the opportunity, organization, and potential future collaborations.
Reference Checks: We will request 2-3 references prior to an offer of employment.
Learn More About OS Hub
Visit our info website, including key resources and case studies